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Store Policy

Customer Care

At Big Star Wholesale we take pride in offering excellent customer service to match the quality of our products. From the moment you visit our store to the time your vanity is delivered, we are here to make the process simple and stress free. If you have questions about sizing, installation, or maintenance, our team is always available to provide clear and helpful answers.

We want every customer to feel confident in their purchase. That is why we offer detailed product information, responsive communication, and ongoing support even after your order is complete. Your satisfaction is our top priority and we look forward to serving you.

Privacy & Safety

Your privacy matters to us. When you shop with Big Star Wholesale you can rest assured that your personal information is handled with care. We use secure payment systems and never share your details with third parties beyond what is necessary to process your order.

We are committed to protecting your data whether you are making a purchase, signing up for updates, or contacting us for support. By maintaining strict privacy standards we aim to build lasting trust so you feel comfortable every time you shop with us.

Payment Methods

Wholesale Inquiries

Big Star Wholesale partners with businesses that share our dedication to quality and style. If you are a retailer, builder, or design professional interested in offering our vanities, we would love to hear from you. We provide competitive pricing, reliable supply, and responsive service to help you deliver outstanding products to your customers.

Reach out to our wholesale team with your business details and we will work with you to create a package tailored to your needs. Together we can bring beautiful, durable vanities to more homes and projects across the market.

Payment Methods

We accept a variety of secure payment options to make your shopping experience convenient. Customers can pay using major credit and debit cards, PayPal, or approved offline payment arrangements. Each method is processed with trusted providers to ensure your information is protected at every step.

Whether you are placing a single order or a large wholesale request, we want payment to be simple and secure so you can focus on enjoying the products you choose.

 

  • Credit / Debit Cards

  • PayPal

  • Offline Payments

Payment Methods
Terms of Service

Welcome to Big Star Wholesale. By accessing or purchasing from our website you agree to the following Terms of Service. Please read them carefully before placing an order.

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1. General Information

Big Star Wholesale provides customers with high quality floor mount vanities and related products. By using our site you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian.

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2. Product Information

We make every effort to display accurate product descriptions, images, and details. However, slight variations in color, size, or finish may occur due to manufacturing processes or monitor displays. Big Star Wholesale reserves the right to update or modify product information at any time without notice.

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3. Orders and Payment

All orders are subject to acceptance and availability. Payment must be made in full at the time of purchase through one of our approved payment methods. By submitting an order you agree to provide accurate billing and shipping details.

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4. Shipping

Orders are processed promptly and shipped through trusted carriers. Shipping times may vary depending on location and product availability. Once shipped you will receive tracking details. Big Star Wholesale is not responsible for delays caused by carriers or unforeseen circumstances.

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5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not, you may request a return or exchange within our stated policy period, provided the item is unused and in its original packaging. Certain items may be subject to restocking fees. Please review our Return & Exchange Policy for more details.

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6. Privacy and Security

Your privacy is important to us. Personal information collected during checkout or account registration is used only to process orders and improve our services. We do not sell or share your information with unauthorized third parties. For more details please see our Privacy & Safety Policy.

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7. Limitation of Liability

Big Star Wholesale is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our responsibility is limited to the cost of the product purchased. Installation and use of products are the responsibility of the customer.

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8. Changes to Terms

Big Star Wholesale reserves the right to update or change these Terms of Service at any time. Any changes will be posted on this page with the revised date. Continued use of our website after changes means you accept the updated terms.

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9. Contact Information

If you have any questions about these Terms of Service please contact us at:
Email: bigstarwholsale@gmail.com
 

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