Shipping & Returns
Shipping Policy
At Big Star Wholesale we make sure your order is delivered quickly, safely, and at a fair cost. All vanities are packaged with care to prevent damage during transit and shipped using trusted carriers. Once your order is placed you will receive a confirmation email along with tracking details so you can follow your delivery every step of the way.
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Our goal is to provide a smooth and reliable shipping experience. If you have any special delivery requests or questions about shipping times and costs, our team is happy to assist you. We are committed to making sure your purchase arrives on time and in perfect condition.
Return & Exchange Policy
We want you to feel confident in your purchase. If for any reason you are not fully satisfied with your vanity, we offer a straightforward return and exchange process. Customers may request a return or exchange within a set period of receiving their order, provided the item is unused and in its original packaging.
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Our team will guide you through the steps to ensure the process is simple and stress free. Whether you need a replacement, an exchange for another model, or a refund, we are here to help. Your satisfaction matters to us and we will always work to make sure you are happy with your order.